Wyndmoor psychologist publishes book on discipline
By KATIE WORRALL
If your child is acting out, not doing as you asked and making
you angry, what that child is looking for is attention.
That is the message of Wyndmoor psychologist Cristine Chandler,
Ph.D., who has co-written a book called Four Weeks to a Better-Behaved
Child, with Laura McGrath, that was published by McGraw-Hill.
The ideas in the book can be helpful to parents of children
of all ages, but the techniques suggested are best for children
ages two to 10.
The book describes a “practical system based on a positive
premise that children behave well when they understand clearly
what is expected of them and they are held accountable,” Chandler
writes in the introduction.
Chandler is a proponent of the four c’s of discipline:
clear, consistent, contingent and consequences, and four techniques
that can change a child‘s behavior. They are positive reinforcement,
negative reinforcement, extinction and punishment.
Positive reinforcement is described as encouraging repetition
of desirable behavior with rewards, either tangible or social. An
example of negative reinforcement (which should not be confused
with punishment) given in the book is a father who became increasingly
angry when his son refused to turn off the television to come
to dinner. When the father realized that his anger was aggravating
his son’s behavior, he stopped getting angry and his son’s
behavior improved. Extinction and punishment are methods of decreasing
the frequency of behavior. Extinction is the practice of providing
no response while punishment is the practice of following a behavior
with a negative consequence.
The book describes how to use each of these methods. A chart
in the back of the book shows what a child is able to understand
and do, according to age, the impact on discipline and what tasks
children are able to accomplish.
Chandler recommends that if a child has a temper tantrum, parents
should wait until the child has calmed down before they are given
a “time out”— or cool-down, as the psychologist
calls it. “While the child is in a time out, they do not
get attention,” she said.
The psychologist’s favorite chapter is the one on anger
and why it is ineffective.
“When you are very angry with a child, you are locked
into a relationship with him or her. He or she has got 1,000
percent of your attention. When you are angry, remove the attention.
Another reason not to get angry is that no one can think when
he or she is angry. Taking is good, but when the child is angry.”
Chandler suggests that parents explain consequences to the child
ahead of time. Another is to give no reply, but the child should
know ahead of time why you are ignoring him or her, or the bad
behavior will escalate.
An example of a planned “no reply,” Chandler said,
is to tell the child that if they speak in a whiny voice again,
the parent will not reply. She points out that this method is
good for annoying behavior.
Chandler also suggests using a rewards system, such as a marble
jar. The child gets a marble when the child has done a chore
around the house that they can trade for an activity such as
watching television. Each jar would equal one day. A longer system,
such as a chart recording a week of rewards, does not work because
a child may do his or her chores for part of the week but not
the other part, she said.
Chandler gets many referrals from pediatricians who have talked
with parents who have complained about their child’s behavior
during a well-child examination. Before the book was published,
parents would meet with her; she would listen to their concerns
and teach them techniques. Few parents needed to come for more
than one or two sessions.
Since the book was published, she has received 19 referrals,
17 of which she has helped by suggesting that the parents read
the book. Chandler appreciates this because it allows her to
spend time on more complicated cases.
Chandler, who grew up in Oklahoma, became interested in psychology
at the age of 10, when after a back injury, she had physical
therapy at a facility where children with autism and schizophrenia
lived. Wondering why the children were that way, she began reading
books about Sigmund Freud. She went on to earn an undergraduate
in psychology from Vanderbilt University and a master’s
degree in experimental psychology from Western Washington University
before going to the University of Denver, where she received
two doctoral degrees, one in clinical psychology and the other
in developmental psychology.
She and her husband, James Connell, were professors at the University
of Rochester before moving to Philadelphia. Connell runs the
Institute for Research and Reform in Education, which works to
implement reform in urban school systems.
Chandler, who spent much of her career making diagnoses and
making assessments, does not think she will write a book on teen
behavior because she does not have the accumulated certainties
of that age group.” My goal is to reach three, four and
five-year-olds. I think kids want to please their parents,” she
said.