UPDATE: We have reports the September 16 issue is being delivered on schedule. Home delivery of the September 9th editions of the Chestnut Hill Local and the Mt. Airy Local has been delayed by a yet undetermined problem in the bulk mail processing center in Philadelphia, though it has been delivered with the 9/16 issue in some areas.
UPDATE: We have reports the September 16 issue is being delivered on schedule. The September 9 issue has started to arrive in some areas.
The staff at the Local became aware that the delivery delay was, in fact, a problem on Friday, September 10, when we discovered that the local post offices, including Market Square in Chestnut Hill, had not received the papers for local carriers to deliver to homes. As of Monday, September 13, Market Square post office still has not received the 9/9 paper.
This problem is not with your local post office nor your local carrier. They cannot deliver what they don't have. This is a processing and delivery issue in the bulk mail processing center, where we are required to deliver our papers for mailing.
A representative from the bulk mail center has confirmed that the papers were received on the evening of Tuesday, September 7 and is investigating the situation. No resolution of the issue has been communicated as of press time.
Single copy issues of the Local were distributed, as usual, to local businesses on Wednesday, September 8. Subscribers are welcome to stop by and pick up the 9/9 paper at the Local's office at 8434 Germantown Avenue.
All subscribers also have access to the e-edition - a full digital replica of the print edition – on www.chestnuhilllocal.com.
If you have any questions or have problems logging into your digital subscription, please email us at firstname.lastname@example.org or call 215-248-8813.
We apologize to our readers for this delivery problem. We will continue to work with the post office to improve its service to our readers.